A TOTAL LOSS GETS MORE EXPENSIVE EVERY DAY

The cost of a total loss is mostly the delay.

Once a vehicle is beyond repair, the settlement figure is only part of the cost. Storage, recovery charges and replacement vehicle hire carry on until the claim is agreed. Moving quickly on a properly evidenced valuation is what keeps the total cost of the claim down. Run properly, the whole process can be completed in under two weeks. Every day beyond that is money, and credit hire companies profit from slow total loss processing. That is why claims are prioritised to procure all the analysis needed for a fair, comprehensive settlement in the shortest time possible.

Value

Pre-accident values triangulated via industry sources and local market data at loss date.

Negotiate

The figure is discussed and agreed with the owner or their representative.

Settle

Payment is made, salvage is collected and the claim is closed.

A NUMBER THAT STANDS UP

Valuation is evidence, not an opening position.

A settlement is accepted quickly when the figure is right and can be explained. We build valuations from comparable advertised vehicles, trade guides, mileage, condition and specification, and we share the basis of the figure with the owner rather than simply issuing a number.

Confirmation

The vehicle is confirmed as a total loss following engineering review.

Valuation

Market evidence is assembled, and a pre-accident value is set.

Offer

The figure and the basis for it are presented to the owner.

Closure

Settlement is paid, salvage is uplifted and hire is ended.

CONTROLLING WHAT SITS AROUND THE SETTLEMENT

Where total loss costs are won or lost.

Valuation Evidence

Comparables, guides and vehicle condition recorded behind every figure.

Salvage Return

Vehicles categorised via ABI Code to maximise return through targeted buyers.

Hire and Storage

Charges ended as soon as the loss is confirmed.

Documentation

V5, finance and lien positions resolved before settlement is paid.

A fair figure agreed quickly costs less than a low one argued over.

Our own claims platform carries the engineering decision, the valuation evidence and the settlement position on the same claim file, so total losses are agreed and closed without the file stalling. Nothing waits on someone else’s system, which is what stops hire and storage running on while a valuation is agreed.

Lower total claim cost

Hire and storage stopped early rather than late.

Faster agreement

Evidenced figures accepted first time more often.

Better salvage returns

Disposal managed rather than simply delegated.

Fewer disputes

Valuations explained rather than imposed.

Settle the total loss before it starts costing more.